1. Introduction
This Cookie Policy explains how Coltan Holding (hereinafter referred to as "Coltan Holding", "we", "us", "our") uses cookies and similar tracking technologies (hereinafter referred to as "cookies") on the website coltanholding.com (hereinafter referred to as the "Website"), why we use them, and how you can manage or withdraw your consent.
This Cookie Policy should be read together with our Privacy Policy, which explains more generally how we process personal data.
2. What is a cookie?
A cookie is a small text file that a website places on your computer or mobile device when you visit it. Cookies allow the Website to recognise your device and to remember information about your visit, such as your preferred language, your cookie consent choice, or how you interact with the Website. Similar technologies (such as local storage, pixels, or SDKs used by embedded tools) are treated in the same way under this Policy.
3. Categories of cookies we use
We classify the cookies used on the Website into the following categories:
- Strictly necessary (essential) cookies
- Analytics (statistical) cookies
- Functional cookies
We do not use advertising or behavioural-targeting cookies on this Website.
3.1 Strictly necessary cookies
These cookies are required for the Website to function and cannot be switched off. They are usually set only in response to actions you take, such as setting your cookie preferences or filling in a form, and do not store any personally identifiable information on their own.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Cookie consent state | Stores your accept/reject choice for non-essential cookies | HTTP Cookie / Local Storage | 12 months |
| Session / security tokens | Maintains a secure browsing session and protects against fraudulent requests | HTTP Cookie | Session |
3.2 Analytics (statistical) cookies
These cookies help us understand how visitors use the Website (pages visited, time spent, general geographic area, device type) so that we can improve its content and performance. They are set only after you give your consent through the cookie banner, and the data is processed in aggregated or pseudonymised form.
| Cookie name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics (GA4) | Distinguishes unique visitors by generating an anonymised client ID | 13 months |
| _ga_<container-id> | Google Analytics (GA4) | Persists session state for GA4 property reporting | 13 months |
| _gid | Google Analytics (GA4) | Distinguishes users for short-term traffic analysis | 24 hours |
3.3 Functional cookies
These cookies enable the live chat widget (hereinafter referred to as "Airo Inbox") embedded on the Website and remember choices you make while browsing, such as the state of an open chat conversation.
| Cookie / Technology | Provider | Purpose | Duration |
|---|---|---|---|
| Chat session identifier | Live chat service provider | Maintains continuity of an active chat conversation with our team | Session / up to 30 days |
4. Third-party cookies and services
Some cookies are placed by third-party services embedded on the Website:
- Google Analytics (GA4) — provided by Google LLC / Google Ireland Limited. Data is processed in accordance with Google's own privacy and cookie policies. Where data is transferred outside the European Economic Area, Google relies on the European Commission's Standard Contractual Clauses.
- Live chat widget ("Airo Inbox") — powers the live chat feature on the Website and is operated by a third-party service provider on our behalf. Messages you send through the chat may include personal data you choose to provide; see our Privacy Policy for details.
5. Legal basis for the use of cookies
Strictly necessary cookies do not require your consent, as they are indispensable for the Website to operate. All other cookies (analytics and functional/chat cookies) are placed only after you give your consent through the cookie banner shown on your first visit, in accordance with Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EU) 2016/679 (hereinafter referred to as "GDPR").
6. How to manage or withdraw your consent
You can manage your cookie preferences at any time:
- Through the cookie consent banner displayed on the Website, where you may accept or decline non-essential cookies.
- By using the link available on this page, which resets your preference and displays the banner again on your next visit.
- Through your browser settings, where you can view, delete, or block cookies. Please note that blocking essential cookies may affect the functioning of the Website.
- For Google Analytics specifically, you may install the Google Analytics Opt-out Browser Add-on.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or operational reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
8. Contact
If you have any questions about our use of cookies, please contact us at [email protected], or by post at: Tudor Coltan – Cabinet de Avocat (CIF 33847320), Bd. Mircea Eliade nr. 16B, "One Mircea Eliade" complex, T2, Ap. 9-3, Sector 1, Bucharest, Romania.
You may also visit our Contact page at coltanholding.com/contact.